Job Posting: Retention Coordinator, Study and Stay™ – Nova Scotia Program


JOB DESCRIPTION:

The Study and Stay™ Retention Coordinator is responsible for coordinating all aspects of EduNova’s Study and Stay – Nova Scotia program for final-year international students. This includes recruitment and selection of students, online and in-person programming, and providing individualized support to ensure students’ success.

This position will map out existing on-campus supports and, where there are gaps, develop new initiatives to support a cohort of 100 final-year international students. This position will work with EduNova and its members to support the One-NS goal of retaining international students in Nova Scotia post-graduation.

Working in a fast-paced environment with multiple concurrent deadlines and various stakeholders, the Study and Stay™ Retention Coordinator must be a skilled planner with a strong client-service orientation, and comfortable using technology to deliver online and in-person programming. The successful candidate will work closely not only with students but with all of Nova Scotia’s post-secondary educational institutions, various provincial and federal government departments, mentors, and employers from various sectors across Nova Scotia.

REPORTS TO:
EduNova’s Senior Manager, Student Success and Retention

SPECIFIC RESPONSIBILITIES:

  • Coordinate and monitor Study and Stay™ – Nova Scotia program, addressing gaps where necessary
  • Coordinate the recruitment and selection of 100 international student participants in their final year of study
  • Conduct student and cohort needs assessments and develop program accordingly
  • Develop mechanisms to ensure each student is accessing appropriate resources at their respective campus
  • Organize milestone program activities and events (in-person and online)
  • Develop and organize workshops and webinars (in-person and online)
  • Manage an online learning platform and mobile app
  • Provide ongoing, individualized support/advice to students and monitor their progress; this may include periodic travel across the province
  • Coordinate Intercultural training opportunities and support
  • Manage a program budget
  • Recruit and support mentors to work with students
  • Develop rural connections and opportunities for students
  • Chair an Alumni group and engage alumni in activities to support international students
  • Support other EduNova retention initiatives as required
  • Reports directly to the Senior Manager and Program Director regularly for direction and decisions

QUALIFICATIONS:

  • Post-secondary degree
  • Program planning/coordination experience, including scheduling, budgeting, managing multiple priorities, problem-solving and reporting
  • Excellent communication skills (oral and written) with meticulous attention to detail, organizational and time management skills
  • Demonstrated leadership and team-building skills
  • Ability to anticipate issues and risks with confidence to make independent decisions
  • Excellent interpersonal and social skills with a professional and effective manner in working with the public, EduNova members, university staff & faculty and international contacts
  • Able to multi-task and work independently in a dynamic and diverse environment with numerous interruptions and constantly changing priorities
  • A valid driver’s license and the ability to travel across the province
  • Strong computer skills and knowledge of app technology. Highly proficient in Microsoft 365, particularly Excel, Word, PowerPoint, Teams, OneDrive, SharePoint, and Outlook. Comfortable with using new technologies and managing documents in cloud environments
  • Experience publishing content and tracking results on popular social media platforms such as Facebook, Twitter, LinkedIn and YouTube
  • International student support experience is an asset
  • Knowledge of Nova Scotia’s education and training sector is an asset
  • Management experience is an asset

The ideal candidate will also possess:

  • Experience and a passion for working with international students and promoting Nova Scotia as a place to live and learn
  • Experience using innovative technology platforms
  • Experience in marketing and communications

Salary, compensation and work benefits:

  • Full-time contract
  • Salary is $50,000 per year, plus competitive benefits package
  • Hybrid working environment: in-office and remote working
  • A knowledgeable, high-achieving, experienced and fun team
  • A diverse work atmosphere

Deadline for application: Midnight on July 4, 2022

To apply: Provide a summary of why you feel you are a great match for this opportunity. Send a cover letter and resume, attached as a single .pdf document to jennifer@edunova.ca by July 4, 2022.

Please note that preference will be given to candidates who most closely meet the knowledge, skills and competencies outlined above. We wish to thank applicants in advance, and only candidates selected for an interview will be contacted.